Why you need a Customer Relationship Management System?

The answer is very simple.

1. Connection

Stay connected with your customer. A user friendly system can help you to maintain all the information in one single source, and allow you to stay connected with you customers. This help you to retain customers easily

        2. Collection

 Collection customer related information. This can help to analysis the consuming pattern.

What is Vtiger C.R.M

A leading powerful Open Source Customer Relationship Software that provide full functionality to automate your sales process.     In year 2017 Vtiger was ranked as “Leader” category among others C.R.Ms

Why Vtiger

Vtiger is a leading Customer Relationship Management System which is scalable, affordable, recognized and approved by industry leaders. Vtiger can help to automate and streamline your marketing and sales process. Also, with extensive reports, it help to collaborate all information with your organiz 

Available Modules in Vtiger

Sales Module

 Marketing Module

Support Module

Inventory Module

What iLog do.

  iLog provide service for implementation and training for vTiger. As one of the leading CRM solution provider, we provide variety of packages for customers. This include implementation and monthly support packages. Please reference next section for more details

Packages Offer

1. Implementation / Start up packages (Supporting Module)
   • Supporting - RM 2,599
   • Recommended solution for businesses dealing with support & trouble tickets.
   • Vtiger Open Source Installation
   • Cron /Scheduled Task Setup
   • Outgoing Email(SMTP) Setup
   • Mail Manager Configuration
   • Company Details Setup
   • New User Setup (Up to 10)
   • Advanced Permissions Setup (Security)  (Up to 10 Roles/Profiles)
   • System Admin Training(Reports, Workflows, Permissions, User)   (4 Hours)
   • User Training (8 hours)
   • Custom Field & Layout Setup (Up to 30 fields)
   • Support Process Optimization
   • Outlook/GMail Integration
   • Ticket Automation(Mail Scanner)
2.  Implementation / Start up packages (Sales Module)

• SALES - RM 2,599
• Ideal solutions for sales teams who are looking to get most of Vtiger.
• Vtiger Open Source Installation
• Cron/Scheduled Task Setup
• Outgoing Email(SMTP) Setup
• Mail Manager Configuration
• Company Details Setup
• New User Setup (Up to 10)
• Advanced Permissions Setup (Up to 10 Roles/Profiles)
• System Admin Training(Reports, Workflows, Permissions, User)
  (4 Hours)
• User Training  (8 Hours)
• Custom Field & Layout Setup (Up to 30 fields)
• Outlook/GMail Integration

1. All Modules - RM 4,499
   • Complete solution for businesses requiring complete Vtiger setup & integration.
   • Vtiger Open Source Installation
   • Cron/Scheduled Task Setup
   • Outgoing Email(SMTP) Setup
   • Mail Manager Configuration
   • Company Details Setup
   • New User Setup  (Up to 50)
   • System Admin Training(Reports, Workflows, Permissions, User) (10 Hours)
   • User Training  (8 hours)
   • Custom Field & Layout Setup (Up to 60 fields)
   • Support Process Optimization
   • Sales Process Optimization
   • Ticket/Sales Email Automation(Workflows)
   • Outlook/GMail Integration
   • Ticket Automation(Mail Scanner)

Monthly Support Package

1. Basic 
    •   RM 299 monthly
    •    Optimal solution for businesses requiring of ongoing maintenance and support.
    •    On/off-site Backups
    •    5 Hours of Support
    •    Phone, Email Support
    •    Response Time: 24-72 hours
    •    Priority Bug Fixes
    •    Minor Upgrades

2. PROFESSIONAL PACKAGE
    •    RM 499 monthly
    •    Recommended solution for businesses looking to grow & improve efficiency.
    •    On/off-site Backups
    •    Phone, Email Support 
    •    Response Time: 12-24 hours
    •    Priority Bug Fixes
    •    Major & Minor Upgrades

Future Enhancement:

• eCommerce Integration (Lazada , 11 streets)
• Payment Processor Integration ( iPay, MOL Pay)
• Accounting Integration (QuickBook integration)
• Phone System (IP – PBX Asterisk ) Integration
• Mobile Apps development.